Jaytronixx Holding Inc DBA Jaytronixx – Terms and Conditions

Last Updated: February 26, 2025

These Terms and Conditions (“Terms”) govern your use of the services provided by Jaytronixx Holding Inc (“we,” “us,” or “our”), including our website, in-store services, and any related communications. By using our services, you agree to be bound by these Terms.

1. Services Provided

We provide cellphone and electronic device repair services. We will diagnose the problem with your device and provide you with an estimate for the repair. We will only perform the repair if you approve the estimate.

2. Estimates and Payment

Estimates are based on our initial assessment. The actual cost may vary if additional issues are discovered. We will notify you of any changes and obtain your approval (written or verbal) before proceeding.

Payment is due upon completion of the repair.

A diagnostic fee may be charged if you decline the repair after diagnosis, to cover the time and expertise involved.

3. Data Loss

Important: You are solely responsible for backing up your data before bringing your device in for repair. We are not responsible for any data loss that may occur during the repair process.

4. Warranty

We offer different warranty durations based on the repair service. The warranty covers defects in workmanship and parts used in the repair.

  • The warranty does not cover accidental damage, misuse, liquid damage, or unauthorized modifications.
  • The warranty is void if the device is opened or tampered with by anyone other than us.
  • To claim warranty service, return the device to us with proof of purchase.

5. Limitation of Liability

To the fullest extent permitted by law, our liability for any damages relating to our services is limited to the amount you paid for the repair. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, data, or device use.

6. Abandoned Devices

If you fail to pick up your repaired device within 90 days after notification, it may be considered abandoned. We will attempt to contact you by phone and email before doing so. We may sell or dispose of abandoned devices to recover costs.

7. SMS/Text Messaging

We use SMS messaging via our POS system to communicate with you regarding appointments, repair updates, and—with your consent—occasional promotions.

  • Consent: By providing your number and opting in, you agree to receive texts from Jaytronixx Holding Inc. Consent may be given verbally.
  • Opt-Out: Reply “STOP” to any message to unsubscribe from all SMS communications.
  • Message Frequency: Varies depending on appointment or repair status. Promotional messages are rare and only sent to those who opted in.
  • Rates: Message and data rates may apply. Check with your carrier.
  • Compliance: We comply with all 10DLC messaging regulations.
  • Message Types: Appointment reminders, repair updates, missed call notices, and review requests.
  • No Sharing: We do not share your mobile number with third parties for marketing purposes.

8. Governing Law

These Terms are governed by the laws of the State of North Carolina without regard to conflict of law principles.

9. Dispute Resolution

Any disputes arising from these Terms shall be resolved in accordance with relevant North Carolina regulations.

10. Entire Agreement

These Terms constitute the entire agreement between you and us regarding our services and replace all prior communications.

11. Severability

If any provision of these Terms is found invalid, the remaining provisions will continue in full effect.

12. Changes to These Terms

We may update these Terms periodically. Updates will be posted on our website with a revised “Last Updated” date. Continued use of our services after updates means you accept the revised Terms.

13. Contact Us

Jaytronixx Holding Inc
4131 Spring Garden St B, Greensboro, NC 27407
Phone: (336) 294-9188
Email: support@jaytronixx.com